---
title: "How to Add a Printer and Cash Drawer"
slug: "adding-a-printer-and-cash-drawer"
description: "You can add a printer and a cash drawer to the Helcim Payments app to complete your Point-of-Sale setup."
updated: 2024-01-10T02:06:44Z
published: 2024-01-10T02:06:44Z
canonical: "learn.helcim.com/adding-a-printer-and-cash-drawer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add a Printer and Cash Drawer

You can add a printer and a cash drawer to the Helcim Payments app to complete your Point-of-Sale setup. In this article you will find instructions for how to add each piece of equipment through the app.

## Adding a Printer

### Desktop App

Begin by powering your printer on, then on the device you have downloaded the Helcim Payments app on, go to your settings and turn Bluetooth **On**.

Once the printer is connected to your device, you can login to the Helcim Payments app, then click on the **More Icon** and **Settings** to view your app settings.

![More Icon in settings](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749603099.png)

Next, click on **Printers** under **Local Peripherals** from the Settings menu.

![printers under local peripherals](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749638620.png)

![printers](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749661952.png)

Click on **Add Printer** and enter a Nickname for your device. Select the desired printer in the available devices under the **Select Printer** dropdown menu, Ex. TSP100 - J0248. (The last 4 digits will be the last 4 of the serial number).

![add printer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749683165.png)![save printer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749711299.png)

### Mobile App

Begin by powering your printer on, then on the device you have downloaded the Helcim Payments app on, go to your settings and turn Bluetooth **On**.

Once the printer is connected to your device, you can login to the Helcim Payments app, then click on the **More Icon** and **Settings** to view your app settings.

![more icon and click settings](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0905(2).jpg)

Next, click on **Printers** under **Peripheral** **Settings** from the Settings menu.

![peripheral settings in settings menu](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0909(1).jpg)

![peripheral settings](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0910(1).jpg)

Click on **Add Printer** and enter a Nickname for your device. Select the desired printer in the available devices under the **Select Printer** dropdown menu, Ex. TSP100 - J0248. (The last 4 digits will be the last 4 of the serial number).

![select printer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0931.PNG)

![add printer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0932.PNG)

## Adding a Cash Drawer

### Desktop App

If you want to use a cash drawer with your printer, begin by attaching the cash drawer to the printer using the connector cord that it came with.

Next, log in to the Helcim Payments app, then click on the **More** **Icon** and **Settings** to view your app settings.

![more settings](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749764443.png)

Next, click on **Cash Drawer** under **Local Peripherals** from the Settings menu.

![refer a friend](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1704749788475.png)

![cash drawer under local peripherals in settings menu](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/image-1661814135940.png)

Now you can configure your Cash Drawer Settings. Click on the button for **Cash Drawer Linked to Printer**, then toggle the radio-buttons on or off to specify when you want the cash drawer to automatically open.![Cash Drawer Linked to Printer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/HelcimSupport--1652913236472.png)

You can choose whether you would like to automatically open the cash drawer on cash transactions only or if you want to automatically open the cash drawer after all transactions.

## 

### Mobile App

If you want to use a cash drawer with your printer, begin by attaching the cash drawer to the printer using the connector cord that it came with.

Next, log in to the Helcim Payments app, then click on the **More Icon** and **Settings** to view your app settings.

![more icon and settings](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0905(3).jpg)

Next, click on **Cash Drawer** under **Local Peripherals** from the Settings menu.

![local peripherals](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0909(2).jpg)

![peripherals](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/IMG_0910(2).jpg)

Now you can configure your Cash Drawer Settings. Click on the button for **Cash Drawer Linked to Printer**, then toggle the radio-buttons on or off to specify when you want the cash drawer to automatically open.

![cash drawer](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/Screenshot%202024-01-08%20at%202.38.28%20PM.png)

You can choose whether you would like to automatically open the cash drawer on cash transactions only or if you want to automatically open the cash drawer after all transactions.

## Devices

You can purchase a printer and cash drawer that are compatible with the Helcim Payments app on Amazon or Syson, by clicking [here for the Star Micronics printer](https://www.amazon.ca/Star-Micronics-39472110-TSP143IIIBI-Auto-cutter/dp/B01LZ8EAGE/ref=sr_1_3?qid=1587506940&&refinements=p_n_feature_four_browse-bin%3A7322712011&&s=office&&sr=1-3), and [here for the cash drawer](https://www.amazon.ca/Star-Micronics-37965600-CD3-1616BK58-S2-Included/dp/B012EBCHWQ/ref=sr_1_4?crid=1M1ZTPW69OLYW&&dchild=1&&keywords=star+micronics+cash+drawer&&qid=1624555526&&sprefix=starmicro%2Caps%2C208&&sr=8-4) or [here for the cash drawer.](https://syson.ca/products/syson-pos-heavy-duty-cash-drawer-16x16-5x4-pos-cash-box-steel-made-cash-box-cash-register-w-bill-coin-till-trays-compatible-for-all-point-of-sale-system-printers-black?variant=40159239930009)

Supported PrintersPlease note that the cash drawer and printer combo only works with the Star Micronics Printer. The ZJ-5809 Lightweight Thermal Printer does not connect directly to a cash drawer and operation of the cash drawer is a manual process