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      App Download and System Requirements
      • 22 Feb 2024
      • 1 Minute to read
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      App Download and System Requirements

      • Updated on 22 Feb 2024
      • 1 Minute to read
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      Article Summary

      The Helcim Card Reader and Helcim Payments app are compatible with the following devices and operating systems.


      Desktop

      Tablet

      Smartphones/Mobile Devices

      Apple/Mac

      10.15 and higher

      Apple - iPadOS 13.0 and higher

      iPhone - Requires iOS 13.0 and up

      iPod touch - Requires iOS 13.0 and up

      Windows/Android

      Windows 11 - 64 bit

      Windows 10 - 64 bit

      Android 7.0 or higher

      Android 7.0 or higher

      Space Requirements 

      Space requirements for Mac and Windows is approximately 500 MB

      Approximately 8.5 MB

      Approximately 8.5 MB

      Device and System Compatibility

      Please note that the Helcim Payments App is not compatible with the LG L322DL, Chromebook's or Windows 7/8. If you have a device that isn't listed and have questions about compatibility, please contact the Support team. 


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