---
title: "Apply discounts in the Helcim POS | Using the Helcim POS"
slug: "apply-discounts-helcim-pos"
description: "Learn how to apply discounts in Helcim POS! This guide covers enabling discounts, adding them to orders or individual items, and removing them when needed."
updated: 2026-04-16T16:02:13Z
published: 2026-04-16T16:02:13Z
canonical: "learn.helcim.com/apply-discounts-helcim-pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Apply discounts in the Helcim POS

The Helcim POS makes it easy to offer discounts to your customers, whether you want to discount specific items or provide a discount on the entire order. This guide will walk you through how to allow discounts and apply them to an order.

---

**In this article**

- [Allow discounts in your settings](/v1/docs/apply-discounts-helcim-pos#allow-discounts-in-your-settings)
- [Add discounts to an order](/v1/docs/apply-discounts-helcim-pos#add-discounts-to-an-order)
- [Remove discounts from an order](/v1/docs/apply-discounts-helcim-pos#removing-a-discount-from-an-order)
- [Apply discounts to individual items](/v1/docs/apply-discounts-helcim-pos#apply-discounts-to-individual-items)
- [Next steps](/v1/docs/apply-discounts-helcim-pos#next-steps)

---

## Allow discounts in your settings

---

Before you can add discounts to items or an order, you need to ensure that discounts are turned on in your account settings.

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/sparkle.png) | **Note:** Discounts need to be turned on for each individual device. Repeat these steps for each device you use the Helcim app on. |
| --- | --- |

---

**Mobile app**

- Select **More**
- Select **Settings**
- Select **App device settings**
- Select **Discounts**
- Use the toggles to
  - Enable discount codes to be applied during checkout
  - Enable manual discount amounts to be applied during checkout
  - Set a maximum discount amount that can be applied

![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/enable-discount-pos-app.png)

---

**Desktop app**

- Select **More**
- Select **Settings**
- Select **Discounts**
- Click the toggles to turn on any of the following settings:
  - Allow Discount Codes
  - Allow Manual Discounts
  - Set Maximum Discount Amount

![Discount setting for the Helcim POS desktop app.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/POS-desktop-app-discounts-setting.png)

---

## Add discounts to an order

---

To apply a discount to an entire order:

1. Ensure **Allow Discount Codes** is turned on in your [discount settings](/v1/docs/apply-discounts-helcim-pos#allow-discounts-in-your-settings).
2. Add items to your cart.
3. Open the cart
  - **Mobile:** tap **Review** to open the cart
  - **Desktop:** the cart should be fixed on the right-hand side of the screen (select the two arrow icon to expand it)
4. Click on the **+** icon next to **Discounts** in the cart.
5. Select a discount from your [account presets](https://learn.helcim.com/docs/creating-a-discount-code), or select **Manual** to enter a manual discount.
  - Tip: use the **%** or **$** icons to choose a percentage or dollar discount
6. Select **Add** to add the discount to your cart
7. You will now see the discount applied in your cart underneath the subtotal.

![Adding a discount in the Helcim POS desktop app](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/add-discount-desktop-POS.png)

## Removing a discount from an order

---

If you applied a discount on your whole order by mistake:

- Select the discount label
- Select **Remove**

## Apply discounts to individual items

---

You can also apply a discount to an individual item from the POS:

1. Select an item in your cart.
2. Click on **Apply discount**.
3. Use the **%** or **$** icons to choose a percentage or dollar discount.
4. Enter the discount amount, then select **Apply**.
5. If everything looks correct, click on **Update**.

Once you're done applying discounts to the order, select **Charge** to complete the transaction.

![Apply discount button on individual item](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/Apply-discount-individual-item.png)

## Next Steps

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Now that you know how to add discounts from within the Helcim POS, here are a few more things that will streamline your workflow even more.

- [Learn how to save an order for later.](https://learn.helcim.com/docs/save-orders-for-later-helcim-pos)
- [Learn how to link customers or invoices to your order](/v1/docs/link-customers-and-invoices-to-helcim-pos).

---

### FAQ

**Can I set a maximum discount amount?**

Use the Set Maximum Discount Amount toggle in your discount settings to establish a limit on the discount amount that can be applied. This can be a helpful way to control discounting practices for your staff and protect your profit margins.

You can set a maximum percentage or a maximum dollar amount, depending on your needs.