---
title: "Configure receipt settings"
slug: "configure-receipt-settings"
description: "Learn how to download, view, send, and print transaction receipts from your Helcim dashboard or POS app, and immediately after a sale."
updated: 2026-04-16T16:41:22Z
published: 2026-04-16T16:41:22Z
canonical: "learn.helcim.com/configure-receipt-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure receipt settings

Want to speed up your checkout line? By configuring your printing preferences in the Helcim POS app, you can automate your workflow so you can spend less time clicking buttons and more time with your customers.

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**In this article**

- [POS app printing preferences](/v1/docs/configure-receipt-settings#pos-app-printing-preferences)
- [Customize your receipts](/v1/docs/configure-receipt-settings#customize-your-receipts)
- [Next steps](/v1/docs/configuring-receipt-settings#next-steps)
- [FAQs](/v1/docs/configuring-receipt-settings#faqs)

---

## POS app printing preferences

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You can control how your Smart Terminal or paired printer behaves by accessing the settings menu in the Helcim POS app.

1. Open the **Helcim POS app**.
2. Tap **More** in the bottom right corner and select **Settings**.
3. Select **App device settings**.
4. Select **Receipts**.

From here, you can toggle the following:

- **Receipt Format:** Choose between a **Standard** receipt or an **Itemized** receipt that shows specific product details.
- **Merchant Copy:** Toggle **On** if you need a physical copy for your own records in addition to the customer's.
- **Auto Print Receipt:** When toggled **On**, your printer will automatically print a receipt as soon as a transaction is approved.

![Accessing receipt settings in the Helcim POS app](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/receipt-settings-pos-app (1).png)

## Customize your receipts

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To change the actual look of your receipt—like adding a logo or a "Thank You" message—you will use the **Receipt Theme Designer** on the Helcim dashboard.

1. [Log into](https://hsso.helcim.com/login?from=https://dashboard.helcim.com/) your Helcim dashboard.
2. Select **Settings**.
3. Select **Branding** and then **Receipts**.
4. Use the **Content** tab to toggle information like your Address, Website, or Transaction ID.
5. Use the **Design** tab to upload a logo or match the receipt colors to your brand.

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/cursor.png) | For a full overview on designing receipts, visit [this article](/v1/docs/design-receipts). |
| --- | --- |

## Next steps

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Now that you know how to manage your receipts, why not make them look their best?

- Learn how to add your logo and customize the look of your receipts by reading our guide: [Design your receipts](/v1/docs/design-receipts).