---
title: "Manage Low Inventory Warning Emails | Helcim Learn"
slug: "inventory-warning-notifications"
description: "Learn how to enable and customize the low inventory warning email so you can get a heads-up before you run out of stock. "
updated: 2025-09-18T22:21:51Z
published: 2025-09-18T22:21:51Z
canonical: "learn.helcim.com/inventory-warning-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage low inventory warning emails

Running out of a popular item unexpectedly can lead to missed sales and unhappy customers. To help you stay ahead, Helcim can send you a proactive email notification when a product's stock is running low, giving you plenty of time to reorder.

This guide will show you how to manage your low inventory warnings.

## Finding your communication settings

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First, you'll need to navigate to the main communications hub in your account.

1. Click on the **All Tools** menu in the top-left corner of your screen.
2. In the menu that appears, scroll down and select **Settings**.
3. On the **Settings** page, click **Communications**.

![How to access the communications settings page in the Helcim platform.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/communication-settings.png)

## Configuring your inventory notifications

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### Available notifications

On the left side of the **Communications** page, look for the **Inventory** heading.

Here, you’ll find the following notification:

- **Low inventory warning:** A heads-up sent to you when a product's inventory level dips below its specified threshold.

---

### Customizing notification settings

Click on **Low inventory warning** to manage its settings on the right. From here, you can:

- **Send email:** Use the main toggle at the top to turn the notification on or off.
- **Merchant email:** Enter the email address(es) where you'd like to receive the warning. You can enter more than one by separating them with a comma.
- **Email template:**
  - **Subject:** Edit the subject line of the email.
  - **Body:** Edit the body of the email.

## Next steps

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- **Set your low inventory threshold:** Learn how to set a warning threshold for your products: [Configuring inventory settings.](/v1/docs/configuring-inventory-settings)
- **View your inventory:** See how to check your current stock levels for all products at a glance: [Checking current inventory levels.](/v1/docs/configure-manage-inventory#checking-current-inventory-levels)

---

### FAQs

**Where do I set the "low inventory" level for my products?**

The threshold for what's considered "low stock" is set [in your inventory settings](/v1/docs/configuring-inventory-settings). The setting on this page just controls whether or not you receive an email when that threshold is met.

**Can I send this warning to my supplier or warehouse manager?**

Yes. In the **Merchant email** field, simply add their email address along with yours (separated by a comma) to make sure the right people are notified.

**Will I get a separate email for every single product that runs low?**

Yes, the system will trigger a new notification each time a product's inventory level crosses its low-stock threshold as a result of a sale.