---
title: "Manage due invoices | Using Helcim Invoicing"
slug: "manage-due-invoices"
description: "Effectively manage your due invoices using Helcim Invoicing. Learn how to track due dates, send payment reminders to customers, and streamline payment collection."
updated: 2025-09-18T20:39:36Z
published: 2025-09-18T20:39:36Z
canonical: "learn.helcim.com/manage-due-invoices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage due invoices

It's crucial to know exactly where you stand with your invoices, but who has time to sort through it all? Helcim Invoicing gives you a clear view of what's due and helps you take action quickly.

In this article, we'll show you how to easily see due and overdue invoices, send reminders, and collect payments, so you can keep your business running smoothly.

---

**In this article**

- [Viewing due and overdue invoices](/v1/docs/manage-due-invoices#viewing-due-and-overdue-invoices)
- [Sending payment reminders](/v1/docs/manage-due-invoices#sending-payment-reminders)
- [Collecting bulk payments](/v1/docs/manage-due-invoices#collecting-bulk-payments)
- [Next steps](/v1/docs/manage-due-invoices#next-steps)
- [FAQs & troubleshooting](/v1/docs/manage-due-invoices#faq-troubleshooting)

---

## Viewing due and overdue invoices

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You can view all your due invoices in the Invoices page by selecting the **Due** tab. This will show you a list of all invoices that are currently due for payment, along the date they were created and their total amount due.

Select the **Overdue** tab to see invoices that are past their due date. By using these two tabs, you can prioritize which invoices to take action on first, using the methods below.

![Due and overdue invoice pages](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/Due-overdue-invoices.png)

## Sending payment reminders

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Helcim Invoicing allows you to easily send payment reminders to customers with due invoices. You can send reminders manually or set up automatic reminders to be sent at specified intervals.

**To automatically send due invoices to customers:**

- Go to **All Tools** and then **Settings**
- Select **Invoicing** from the left-side menu
- Click the **Send Due Invoice to Customers** dropdown and select an interval (weekly, monthly, semi-monthly, or monthly)

![How to send automatic payment reminders on due invoices in Helcim's settings page](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/invoice-payment-reminders.png)

**To send a reminder manually**:

- In the **Due Invoices** list, select the invoice you wish to take action on
- Select **Actions**, and then **Send Pay Now Email**

![Sending a payment reminder on an invoice to a customer manually, in the Helcim invoicing tool](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/send-reminder-manually.png)

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/sparkle.png) | You can also send payment reminder emails in bulk by following the steps in the section below. |
| --- | --- |

## Collecting bulk payments

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To save time when collecting payments on multiple invoices, you can use the bulk payments feature.

To collect bulk payments, follow these steps:

1. Select **Due Invoices** from the left-side menu
2. Select **Collect Payments**
3. Use the checkboxes to select all the invoices you wish to take action on
4. Select **Next**
5. Select **Collect Payments** from the drop down menu
6. Select a **Terminal** to process the payment through
7. Select the **Process** button in the top-right corner

This feature can also be used to send multiple ‘Pay Now’ emails in bulk.

1. Select **Due Invoices** from the left-side menu
2. Select **Collect Payments**
3. Use the checkboxes to select all the invoices you wish to take action on
4. Select **Next**
5. Select **Pay Now Emails** from the drop down menu
6. Select **Send Emails**

![Collect bulk payments flow](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/Collect-bulk-payments-flow.png)

## Next steps

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Now that you know how to manage due invoices with Helcim Invoicing, learn how to make your invoices recurring for products or services you provide regularly to your customers.

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/cursor.png) | Head to our next article: [Setting up recurring invoices with Helcim Invoicing](https://learn.helcim.com/docs/setting-up-recurring-invoices). |
| --- | --- |

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### FAQ & troubleshooting

**How can I see which invoices are overdue?**

To view overdue invoices, go to the Invoices page and select the Overdue tab. This will show you a list of all invoices that are past their due date.

**Can I customize the payment reminders that are sent to customers?**

Yes, you can customize the payment reminders that are sent to customers. You can edit the email template to include your own messaging.

**What should I do if a customer is consistently late with payments?**

If a customer is consistently late with payments, you can contact them directly to discuss the issue. You may also want to consider adjusting your payment terms or requiring a deposit for future invoices.

**Can I set up payment plans for customers who need to pay off a large invoice over time?**

While Helcim Invoicing doesn't have a built-in payment plan feature, you can work with your customers to create a payment schedule and manually send them invoices for each installment.