--- title: "How to monitor your deposits | Funding and deposits at Helcim" slug: "monitor-bank-deposits" description: "Learn how to track your deposit statuses and understand deposit information in your Helcim account." updated: 2026-02-26T19:11:56Z published: 2026-02-26T19:11:56Z canonical: "learn.helcim.com/monitor-bank-deposits" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.helcim.com/llms.txt > Use this file to discover all available pages before exploring further. # How to monitor your deposits Waiting for your deposits can feel a bit like waiting for pizza - you want to know when it's going to arrive. 🍕 This article will walk you through how to monitor your deposit statuses so you’re not left guessing. --- **In this article** - [Viewing your bank deposits](/v1/docs/monitor-bank-deposits#viewing-your-bank-deposits) - [Understanding deposit information](/v1/docs/monitor-bank-deposits#understanding-deposit-information) - [Viewing deposits in the Payments tool](/v1/docs/monitor-bank-deposits#viewing-deposits-in-the-payments-tool) - [Updating your bank account information](/v1/docs/monitor-bank-deposits#updating-your-bank-account-information) - [FAQs](/v1/docs/monitor-bank-deposits#faq-troubleshooting) --- ## Viewing your bank deposits --- You can view your bank deposits and track their status within your Helcim account: 1. Open the **All Tools** menu. 2. Select **Bank Deposits.** 3. Under the **Bank Deposits and Withdrawals** tab, you'll find a breakdown of your deposit information. 4. The **Batches In Progress** tab shows you the status of your current batches, transfers, and any in-progress deposits or withdrawals. ![Bank deposits selection in All Tools menu.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/all-tools-bank-deposits.png) ## Understanding deposit information --- The Bank Deposits page provides key details to help you reconcile your payment information: - **Sales:** This is the total value of the transactions included in a specific deposit. - **Fees:** This shows the amount of processing fees associated with the batch. - **Fee Saver:** If you have Fee Saver (surcharging) enabled, this is where you would see the amount you passed onto the customer. - **Amount:** This is the net amount that was deposited into your bank account after fees were deducted. ![Bank deposits and withdrawals tab](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/Bank-deposits-and-withdrawals.png) ## Viewing deposits in the Payments tool --- You can also view deposits under the **Credit Card Batches** or **ACH Bank Batches** sections, within the **Payments** tool. Each line item will provide more detailed information: - The **deposit amount** column shows your total processed sales, minus any chargebacks, refunds, or returns. - The **total fees** column shows your fees. ![Credit card batches page](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/credit-card-batches.png) ## Updating your bank account information --- You may want to update your bank account information if you’ve recently changed banks, or are looking to change your account to one that is compatible with [Faster Deposits](/v1/docs/bank-deposit-timelines-helcim#faster-deposits-in-the-us-and-canada). You can update this information within the **Banking** page in the **My Business** tool. | ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/pencil-white.png) | For the full steps on how to do this, visit [this article.](https://learn.helcim.com/docs/update-linked-bank-accounts) | | --- | --- | --- ### FAQ & Troubleshooting **How long do deposits take?** Typical deposit timelines are: - 1 to 2 business days for credit card transactions - 4 to 5 business days for bank (ACH) transactions You may receive **next day deposits** if [your bank is eligible](/v1/docs/bank-deposit-timelines-helcim#faster-deposits-in-the-us-and-canada). To learn more about this and other factors affecting deposit speed, please see our article: [How long do deposits take at Helcim?](https://learn.helcim.com/docs/bank-deposit-timelines-helcim) **How do I know if my deposit is arriving via Faster Deposits?** The easiest way to tell is to look at the **Date Closed** on your batch compared to the date the funds arrive in your bank account. If the funds land the very next business day, you are likely utilizing **Faster Deposits**. - **In Canada:** If your bank supports Interac e-Transfer and settle your batch before **7:00 PM MT**, your credit card funds will arrive the next business day (more info [here](/v1/docs/bank-deposit-timelines-helcim#faster-deposits-in-the-us-and-canada)). - **In the US:** If your bank participates in the **RTP** or **FedNow** networks and you settle before **7:00 PM MT**, your credit card funds will arrive the next business day. If your funds are taking 2 business days or longer, it may be because the batch was settled after the cut-off, exceeded the $25,000 limit (in Canada), or your bank does not yet support the necessary real-time networks.