---
title: "Refunds and voids"
slug: "refunds-and-voids"
updated: 2026-08-17T16:46:52Z
published: 2026-08-17T16:46:52Z
canonical: "learn.helcim.com/refunds-and-voids"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunds and voids

When you're running a business, things don't always go as planned. Whether it's a change of heart from a customer or a simple error, you might need to reverse a transaction. Helcim provides the tools to handle these situations with ease.

This series of articles will guide you through the processes of refunding and voiding transactions, ensuring you can confidently manage your customers' needs and keep your business running smoothly.

### Contents

---

| ![Payments tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/payments(2).png) | [Refunds vs. voids: what are they for?](https://learn.helcim.com/docs/what-are-refunds-voids) |
| --- | --- |
| ![Payments tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/payments(2).png) | [Refund or void a transaction](https://learn.helcim.com/docs/refunding-voiding-card-transactions) |
| ![Payments tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/payments(2).png) | [Refunds to canceled or expired cards](https://learn.helcim.com/docs/refunds-canceled-expired-cards) |