You want a checkout process that is fast, reliable, and—most importantly—doesn't eat up your profits. The Helcim Card Reader is designed to give you and your customers a modern, professional experience without the "big bank" price tag

If you've reached the arbitration stage, it means the cardholder’s bank wasn't convinced by your initial evidence. This is the final, "supreme court" level of a chargeback dispute. It’s a high-stakes decision where a neutral

If you have many products, services, or product variants to add to your Helcim account, importing them from a spreadsheet file can save you a significant amount of time compared to adding them one by one. This guide will walk

The Helcim Point of Sale (POS) app empowers you to accept in-person payments using your existing device–a smartphone, tablet, or computer–when paired with a Helcim card reader. For US merchants, the Helcim POS also supports Tap to

The Helcim Smart Terminal features a convenient built-in printer for transaction receipts, making it easy to provide your customers with a physical record of their purchase. This guide will walk you through the simple steps to load receipt paper

Selling services instead of physical goods? You're in the right place! Adding your services (like consulting, repairs, or subscriptions) to your Helcim Products catalogue helps you easily add them to invoices, track sales, and keep things organized. Remember, "Products

If your business uses multiple devices to take payments with the Helcim POS, managing settings across each one can be time-consuming. Manually configuring settings like taxes and tips on every device, or having to re-enter them after an

Chargebacks are a reality for many businesses, but you don't have to feel overwhelmed. Helcim is here to equip you with the knowledge and tools you need to handle chargebacks effectively. This guide provides a clear pathway to our

When you receive a chargeback, it can feel frustrating. You might believe the transaction was legitimate and that the customer's dispute is unfair, or in some cases, even unjust. But receiving a chargeback isn’t the end. You have

The Helcim POS app allows you to link customer profiles and existing invoices to transactions, streamlining your sales process and keeping your records organized. In this article Link customers to transactions Link invoices to transactions Next steps Link customers to

Keeping track of your transactions is vital for bookkeeping and a healthy business. Your Helcim account makes this easy by allowing you to export your transaction data directly to a CSV file or your QuickBooks Desktop account. This article will

Running a business comes with many costs, and credit card processing fees can significantly impact your profits. Helcim Fee Saver is a feature designed to help you manage these costs by allowing you to pass processing fees on to your

tips for the Smart Terminal? Before troubleshooting specific issues, please ensure the following: The Helcim Smart Terminal has sufficient battery life. The device has the latest version of the Helcim app. The device's date and time are accurate. Your

Taking payments with the Helcim POS is simple and efficient, whether you're using your computer, tablet, mobile phone, or Helcim Smart Terminal. With just a few taps, you can process transactions, manage your sales, and keep your business moving

Getting paid is exciting! We totally get that you're keen to see those funds land in your account. At Helcim, we're all about getting your money to you as smoothly and quickly as we can. This article will

service) within a category where the add-on is defined. How do customers select variants or add-ons? During the checkout process (e.g. in the Online Store or Helcim POS), customers will be presented with a dropdown to select

Alright, let's talk shop! Keeping your products organized in your Helcim POS is key to a smooth and speedy checkout. Whether you're adding new items, arranging your inventory, or tweaking product details, we've got you covered. In

The Helcim Payment Extension is a chrome-based extension tool that allows you to process payments directly inside your QuickBooks Online account without having to switch a thing. This is the ideal solution for businesses that take payments in person

The Helcim Smart Terminal works great as a handheld device, but you can also pair it with your computer for a complete front-desk setup. By connecting the terminal to the Helcim Workstation App , you combine the power of managing

Running a business means keeping all your tools in sync, and your payment devices are no exception! Whether it's the Helcim POS app on your phone, tablet, or a Smart Terminal, having all your settings consistent helps your transactions