---
title: "How to Take Payments with Helcim's Tap to Pay on iPhone"
slug: "take-payments-with-tap-to-pay-on-iphone"
description: "Accept payments on your iPhone with Helcim's Tap to Pay! This guide provides step-by-step instructions for processing transactions."
updated: 2025-04-24T16:37:58Z
published: 2025-04-24T16:37:58Z
canonical: "learn.helcim.com/take-payments-with-tap-to-pay-on-iphone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Take Payments with Tap to Pay on iPhone

Ready to start ringing up sales with Tap to Pay on iPhone?

This guide will walk you through the steps of processing a transaction, from preparing for the sale to completing the payment.

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/sparkle.png) | At the moment, Tap to Pay on iPhone with the Helcim POS app is only available for our US merchants. |
| --- | --- |

---

**In this article**

- [Prepare for the transaction](/v1/docs/take-payments-with-tap-to-pay-on-iphone#prepare-for-the-transaction)
- [Process the payment](/v1/docs/take-payments-with-tap-to-pay-on-iphone#process-the-payment)
- [Next steps](/v1/docs/take-payments-with-tap-to-pay-on-iphone#next-steps)
- [FAQ](/v1/docs/take-payments-with-tap-to-pay-on-iphone#faq)

---

## Prepare for the transaction

---

1. Open the [**Helcim POS app**](/v1/docs/what-is-the-helcim-pos) on your iPhone.
2. Enter the transaction amount using the number pad, or select **Items** to choose a saved product to add to the cart.

## Process the payment

---

1. Tap **Review** to open the cart.
2. Add any applicable taxes or discounts.
3. Select the **Card** icon to choose a payment method.
4. Select **Tap to Pay**.
5. Instruct the customer to hold their contactless card or device **horizontally** near the top of your iPhone, over the contactless symbol.
6. Wait for the confirmation message indicating that the payment was successful.
7. Provide the customer with a receipt, if needed.

![Screenflow: selecting Tap to Pay as a payment method on the Helcim POS app.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/TTPOI-payment-method.png)

## Next steps

---

Congratulations on completing your first Tap to Pay on iPhone transaction!

- For a more detailed walkthrough of Helcim POS payments, please refer to [this learn article](https://learn.helcim.com/docs/take-payment-with-helcim-pos).
- For any further questions or troubleshooting, please refer to the FAQ section below.
- Find more helpful guides and troubleshooting tips for Tap to Pay on iPhone in [Apple’s troubleshooting guide.](https://register.apple.com/tap-to-pay-on-iphone/faq)

---

### FAQ

**What if the customer's card or device doesn't work?**

- Ensure that the customer is using a contactless card or a device with a digital wallet (like Apple Pay or Google Pay).
- Check if the customer’s card is a debit card that requires a PIN to work. If so, they’ll need to use a different card with contactless capability.
- Make sure the customer is holding their card horizontally, or their device close enough to the iPhone's contactless reader.
- If it still doesn't read, have them center the card chip over the notch on the device.

If the issue persists, try processing the payment with a different card or payment method.

**Is there a limit to the amount I can accept with Tap to Pay on iPhone?**

The transaction limit for Tap to Pay on iPhone is $2499.

Keep in mind that card issuers may have other limits that may change how much a customer can pay for in one transaction.

**Do I need to be connected to the internet to use Tap to Pay on iPhone?**

Yes, you need an internet connection (Wi-Fi or cellular data) to process Tap to Pay on iPhone transactions.