---
title: "Track and manage your orders | Using Helcim Invoicing"
slug: "track-and-manage-orders"
description: "Learn how to use the order manager in the Helcim Invoicing tool to keep track of your online orders and invoices."
updated: 2025-04-17T22:23:19Z
published: 2025-04-17T22:23:19Z
canonical: "learn.helcim.com/track-and-manage-orders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Track and manage orders

Do you ever feel like your orders and invoices are scattered all over the place?

The Helcim order manager brings everything together in one easy-to-use tool. Whether you're running a busy restaurant, managing an online store, or simply want a better way to track your sales, this feature can help.

---

**In this article**

- [Viewing orders](/v1/docs/track-and-manage-orders#viewing-orders)
- [Changing the status of an order](/v1/docs/track-and-manage-orders#changing-the-status-of-an-order)
- [How to edit, print, and view orders](/v1/docs/track-and-manage-orders#how-to-edit-print-and-view-orders)
- [Next steps](/v1/docs/track-and-manage-orders#next-steps)
- [FAQ](/v1/docs/track-and-manage-orders#faq)

---

## Viewing orders

---

To view the order manager:

1. Login to your Helcim account.
2. Select **All Tools**, and then **Invoicing**.
3. Select **Order Manager** from the left-side menu.

This will take you to an overview of your orders and their status.

---

**List of orders**

On this page, you can see all of your orders for the past seven days. To view a different time period, use the calendar at the top of the page to adjust the date range. You can also filter between the different order status options by clicking on the status you want to view.

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## Changing the status of an order

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To change the status of an order (e.g., an order that is **Due**):

1. Select the order or orders you want to change.
2. Click on the **Update Status** button at the top of the page.
3. Use the drop-down menu to select the new status.
4. A pop-up window will appear asking you to confirm the change. Click **Continue** to change the order status, or **Cancel** to return to the previous screen.

The order will now appear under the new tab, and its status will be updated.

## How to edit, print, and view orders

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You can quickly change the status, edit the details, or print an order by clicking on it from the order manager list.

- **Status:** Use the drop-down menu to change the status of the order.
- **View:** Click on **View** to preview the order.
- **Edit & Process:** Click on **Edit & Process** to go to invoicing and make changes to the order. You can also [process a payment](https://learn.helcim.com/docs/process-a-payment-with-helcim-invoices) for the order from here.
- **Print:** Click on **Print** to print a copy.

Click on **Save Status** to apply your changes.

## Next steps

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Now that you're familiar with the order manager, you can learn more about using the [Helcim Invoicing tool here](/v1/docs/using-helcim-invoicing).

---

### FAQ

**How do I change the status of multiple orders at once?**

Select the orders you want to change using the check boxes on the left, click on the **Update Status** button, and use the drop-down menu to select the new status.

##