---
title: "Manage Batch Settlement Email Notifications | Helcim Learn"
slug: "batch-settlement-notifications"
description: "Learn how to enable or disable the automated email notification you receive when your daily batch is settled in your Helcim account."
updated: 2025-09-18T21:40:12Z
published: 2025-09-18T21:40:12Z
canonical: "learn.helcim.com/batch-settlement-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your batch settlement notifications

At the end of each day, your approved transactions are grouped together into a "batch" to be sent for processing and funding.

To help you stay on top of your daily totals, Helcim can send you an email notification as soon as your batch is settled.

## Finding your batch settlement notification settings

---

You can manage your batch settlement email from your **Communications** settings.

1. Click on the **All Tools** menu in the top-left corner of your screen.
2. In the menu that appears, scroll down and select **Settings**.
3. On the **Settings** page, click **Communications**.

![How to access the communications settings page in the Helcim platform.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/communication-settings.png)

## Customizing a specific email notification

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On the left side of the **Communications** page, click on **Batch settlement**.

The settings for this notification will appear on the right side of the page. From here, you can:

- **Send email / Send merchant copy:** Make sure these are both toggled on to turn the notification on.
- **Merchant email:** Enter the email address(es) where you'd like to receive the notification. You can enter more than one by separating them with a comma.
- **Email template:**
  - **Subject:** Edit the subject line of the email.
  - **Body:** Edit the body of the email.

Click **Save** once you’re done making changes.

![Batch settlement email settings for a merchant on the Helcim platform.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/batch-settlement-settings.png)

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/pencil-white.png) | The email template uses special placeholders called **Dynamic fields** (like %_CONTACT_NAME_%) that we automatically replace with real data when the email is sent. To learn more, check out our [guide on personalizing emails](/v1/docs/dynamic-fields-email-personalization). |
| --- | --- |

## Next steps

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- **View your batches:** Learn how to view your open or closed batches here: [View your batches](/v1/docs/view-your-batches).
- **Understand your statement:** Your batch details will correspond to the deposits you see on your monthly merchant statement. Learn more here: [View your monthly statements](/v1/docs/view-helcim-monthly-statements).

---

### FAQs

**What time is my batch settled?**

Your batch settlement time is set to 5:00 MST by default. If you need to adjust your settlement time, please read [this article](/v1/docs/adjust-your-auto-settlement-settings).

**Can I send this notification to more than one person?**

Yes. In the **Merchant email** field, you can enter multiple email addresses separated by a comma to send the notification to your partners, accountant, or administrative staff.