---
title: "How to use the Helcim Smart Terminal"
slug: "using-the-helcim-smart-terminal"
description: "Get the most out of your Helcim Smart Terminal. This article series covers setup, taking payments, managing transactions, and troubleshooting."
updated: 2026-10-29T16:12:25Z
published: 2026-10-29T16:12:25Z
canonical: "learn.helcim.com/using-the-helcim-smart-terminal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.helcim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using the Helcim Smart Terminal

If you're looking to make the most of your Helcim Smart Terminal, you're in the right place.

These articles will guide you through everything from initial setup to processing transactions and troubleshooting common issues. We'll help you get up and running quickly so you can focus on what matters most: serving your customers.

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/cursor.png) | Don't have a Smart Terminal yet? You can order one, and pay in full or with financing, from the **Equipment** tool in your Helcim account. See [Order Helcim equipment](https://learn.helcim.com/docs/order-helcim-equipment) for the steps. |
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### Contents

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| **Start here** |
| --- |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [What is the Helcim Smart Terminal?](https://learn.helcim.com/docs/what-is-the-helcim-smart-terminal) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Set up your Helcim Smart Terminal (Gen 2)](https://learn.helcim.com/docs/set-up-your-helcim-smart-terminal) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Set up your Helcim Smart Terminal (Gen 1)](https://learn.helcim.com/docs/set-up-your-helcim-smart-terminal) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Take a payment with your Helcim Smart Terminal](https://learn.helcim.com/docs/take-a-payment-with-your-helcim-smart-terminal) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Enable mobile data with the Smart Terminal](https://learn.helcim.com/docs/mobile-data-plan-for-smart-terminals) |

| **Learn more** |
| --- |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [How to conserve mobile data for your Smart Terminal](/v1/docs/smart-terminal-data-conservation-guide) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Load receipt paper in your Helcim Smart Terminal](/v1/docs/receipt-paper-for-helcim-smart-terminal) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Connect the Smart Terminal to your desktop computer](/v1/docs/connect-smart-terminal-to-desktop) |
| ![Smart terminal tool icon](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/smart-terminal(1).png) | [Connect the Smart Terminal to a third-party POS](/v1/docs/using-the-helcim-smart-terminal-api) |

### Which generation of the Smart Terminal do you have?

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We have two different models of the Helcim Smart Terminal in circulation. The 1st generation terminal is **white**, while the 2nd generation terminal is **black**.

![The Helcim Smart Terminal 1st and 2nd gen, side by side.](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/ST-GEN1-GEN2(1).png)

| ![](https://cdn.document360.io/4e721329-1a9d-4ef0-8d2f-497e0c1f185a/Images/Documentation/sparkle.png) | If you have our 1st generation Smart Terminal, please note our [dedicated setup article](/v1/docs/set-up-your-helcim-smart-terminal-gen-1) specific to that device. |
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