Accepting a Payment from the Point-Of-Sale
    • 18 Oct 2024
    • 1 Minute to read

    Accepting a Payment from the Point-Of-Sale


    Article summary

    Desktop App

    Once you have added all the products to the cart, or keyed in the dollar amount desired, you can select the drop-down menu at the top of the cart to confirm your payment method.

    Add purchase amount in Helcim POS desktop app

    Next, confirm the payment method.select payment method in Helcim POS desktop app

    • Credit/Debit: Proceed with accepting the payment using your Helcim Card Reader Card 
    • Manual Entry: Enter the cardholders information to process the payment 
    • Cash: Confirm the cash received 
    • Check: Enter the Check Number 
    • Misc.: You can enter a note regarding the payment 
    • External Credit: Enter the external approval code for reference 
    • External Debit: Enter the external debit approval code for reference

    You can now select Charge to complete the transaction.

    Charge customer using Helcim POS desktop app

    Depending on the payment method you have selected you may be prompted to enter additional details.


    Input card detail for manual charge using Helcim POS desktop app

    You'll see a confirmation screen confirming that the payment has been processed. Select one of the receipt options to issue a record of the payment to your customer.


    Successfully charge customers using Helcim POS desktop app

    You can now select Close and move to the next transaction, or select one of the receipt options to issue a record of the payment to your customer. 

    Partial Payments
    If you accept a partial payment using one payment method then want to use a secondary method to complete the transaction you will be directed to the Transactions page, you can then open the partial order in the Order Manager and complete the payment.

    Mobile/Tablet App or Smart Terminal POS

    Once you have added all of your products to the cart, or keyed in the dollar amount desired, you can click on Review to see the Subtotal details. 

    Input purchase amount using Helcim POS mobile app

    From here, you can click on the credit card icon on the bottom left (beside 'Charge') to change the payment method. 

    charge or change the payment method

     

    If you would like to change the payment method, you can click on the credit card icon beside the 'charge' button, to see the options below: 

    Select payment method for charges using Helcim POS mobile app

    Depending on the payment method you have selected you may be prompted to enter additional details.

    • Card Manual Entry: Enter the cardholders information to process the payment
    • Pre-Authorization: Run a pre-authorize transaction rather than a purchase.  
    • Cash: Confirm the cash received 
    • Other: Alternative forms of payment that you would like to note for records and reports.

    Once you have selected a payment method, select Charge to complete the transaction.

    charge customers using Helcim POS mobile app


    You'll see a confirmation screen confirming that the payment has been processed. Select one of the receipt options to issue a record of the payment to your customer.



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