Accepting Payments in Terminal Mode
    • 14 May 2024
    • 1 Minute to read

    Accepting Payments in Terminal Mode


    Article summary

    You can initiate payments in two ways, either from the terminal directly or from the Helcim Payments app.

    After you have synced the Helcim Card Reader with the Helcim Payments app, you can decide whether you want to accept payments in terminal mode. You can switch between the two modes at any time by navigating to your App Settings, selecting Terminal Settings and toggling Terminal Mode on. 

    Select Terminal Settings

    Terminal Mode Toggle select

    NOTE:
    Taxes cannot be automatically calculated when using terminal mode, the amount input must be the total sales amount inclusive of tax.

    Initiating Payments from the Card Reader

    When the Helcim Card Reader has terminal mode turned On you are able to enter payments directly into the card reader, bypassing the need to start payments through the app.

    Simply type the sale amount into the card reader to begin the transaction, then pass it to your customer so they can finish entering their payment details. Terminal mode is useful when you need to bring the card reader to a customer directly, or if you are at an event or pop-up and don't have easy access to your device.

    Initiating Payments from the App

    When terminal mode is turned off, you will initiate transactions using your device. To do this, click on New Payment at the top of your screen to enter the purchase details. After you enter the payment details, the amount will be displayed on the screen of the Helcim Card Reader and you can pass the terminal to the customer to complete the transaction.

    Battery Usage
    Using Terminal Mode will drain the card reader's battery faster if the card reader is not connected via USB or plugged in during use.







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