Enable Tap to Pay on iPhone

Tap to Pay on iPhone offers a convenient and flexible way to accept payments directly on your iPhone. Let's get you started with this easy setup guide.


In this article


Before you begin


To prevent accidentally charging your own card with Tap to Pay on iPhone, it's a good idea to remove any cards stored in your phone case.

Check your eligibility


Before we get started, let's make sure you have everything you need:

  • A compatible iPhone: You'll need an iPhone XS using iOS 17.0, or any newer model or iOS.

  • The latest version of the Helcim app: Make sure your app is up-to-date to access the Tap to Pay on iPhone feature.

  • A Helcim account: Tap to Pay on iPhone is integrated into your Helcim account, so you'll need one to get started. Don't have a Helcim account yet? Sign up here.

At the moment, Tap to Pay on iPhone with the Helcim POS app is only available for our US merchants.

Enable Tap to Pay on iPhone


  1. Open the Helcim app on your iPhone.

  2. Select More, and then Settings

  3. Select Merchant account settings.

  4. Tap on Tap to Pay on iPhone.

  5. Select Enable now

  6. Sign in with your preferred Apple ID

  7. Select Agree & Continue to enable the feature

Screenflow: enabling Tap to Pay on iPhone on the Helcim POS app.

Next steps


Now that you've enabled and set up Tap to Pay on iPhone, you're ready to start accepting payments!

Check out our next article, Taking Payments with Tap to Pay on iPhone, to learn how to process transactions.


FAQ

Why can't I see the Tap to Pay on iPhone option in my app settings?

Ensure that your iPhone is a compatible model (iPhone XS using iOS 17.0, or any newer model or iOS) and that you have the latest version of the Helcim app. If you meet these requirements and still don't see the option, please contact Helcim support.

How do I change the Apple ID associated with my business on Tap to Pay on iPhone?

  • Follow the link in your Tap to Pay on iPhone welcome email to sign in to Apple Business Register.

  • Confirm your business information and locate your Merchant ID.

  • Select "Remove" to unlink the current Apple ID.

  • Open your payments app and accept the Terms and Conditions with your new Apple ID.

Can all my employees use Tap to Pay on iPhone?

Absolutely! Any of your employees with an eligible device can use Tap to Pay on iPhone. Just ensure their devices meet the requirements and their credentials are set up under your merchant account settings.

Does Tap to Pay on iPhone work on an iPad?

Unfortunately not! iPads don’t have the appropriate NFC hardware to enable contactless payments.