Automatic volume discounts

As your business grows, your success should be rewarded. At Helcim, we believe your processing rates should get better as your volume increases, without you having to ask.

This article explains how our automatic volume discounts work to lower your fees as you grow.

In this article

• How automatic volume discounts work

• In-person transaction rate tiers

• Keyed & online transaction rate tiers

• Where to find your rate tier on your statements

• Next steps

• FAQs

How automatic volume discounts work

We offer volume-based discounts on our Helcim margin, which is the small percentage and per-transaction fee that we charge for our service. Here’s a breakdown of how the process works.

• It's based on volume: Your discount tier is determined by your average monthly credit card processing volume, calculated over the last three months.

• Adjustments are automatic: Our system automatically calculates this average and adjusts your rate tier for you. If your volume increases and you qualify for a new tier, your rate drops automatically. There’s no need to call in or sign anything.

• Your rate is stable: We use a three-month average to prevent your rate from jumping around due to a single busy or slow month, giving you more predictable pricing.

In-person transaction rate tiers

These are the volume tiers for our processor margin on In-Person transactions (tap, chip, and swipe).

Keyed & online transaction rate tiers

These are the volume tiers for Keyed & Online transactions (manual entry or payments processed through our online tools).

Where to find your rate tier on your statements

You can easily see the Helcim margin rate applied to your transactions on your monthly processing statement.

Look for the Helcim Card Payment Processing section, where the percentage under the Rate column will display your current Helcim margin.

Next steps

To learn more about how your overall processing fees are calculated, or how to access your statements, check out these articles:

• Understanding Helcim's fees: an article series that explains what payment processor fees are for, and how interchange plus pricing works.

• View your monthly statements: shows you how to access your monthly statements so you can keep track of how much you’re paying in fees.