What is the Helcim Virtual Terminal?
    • 01 Mar 2025
    • 2 Minutes to read

    What is the Helcim Virtual Terminal?


    Article summary

    The Helcim Virtual Terminal is a tool you can use on your computer, tablet, or phone to accept payments. It's like having a cash register in your web browser, but without needing any special equipment.

    This article will give you a quick rundown of the Virtual Terminal, and what it can do for your business.

    Simplified UI of the virtual terminal.


    In this article

    What’s the point?


    The Virtual Terminal helps businesses get paid with the convenience of a device they already have—a computer, a tablet, or a mobile phone. It’s made for situations where you are keying in a customer’s card information for a payment.

    This could be for payments taken over the phone, or for billing stored credit card information for a recurring payment.

    Who is it for?


    Lots of different businesses can use the Virtual Terminal, especially those who need to take payments remotely.

    Here are just a few examples:

    • Consultants: Imagine a business consultant who helps companies improve their marketing. They can use the Virtual Terminal to collect payment on their clients’ invoices. No more chasing down cheques!

    • Healthcare providers: A therapist offering online counseling sessions can use the Virtual Terminal to securely process patient payments without needing to be in the same room.

    • B2B companies: A wholesale supplier selling office furniture to other companies can use the Virtual Terminal to process large orders over the phone.

    • Freelancers: A freelance web designer can use the Virtual Terminal to invoice clients and get paid quickly, no matter where they're working from.

    Features


    Works on any device: You can use it on your computer, tablet, or smartphone as long as you have internet.

    Takes different payments: It can process credit cards (Visa, Mastercard, etc.) and bank payments (ACH or EFTs).

    Handles different transactions: You can use it to charge customers now, or hold money for later (like when someone books a hotel room).

    Remembers customers: It can save customer information so you can charge them again quickly.

    Works with Helcim Invoices: You can use it to collect payments for bills you send out.

    Sends receipts: It can email receipts to your customers.

    Keeps payments safe: It uses strong security to protect payment information.

    Pricing


    You don't pay a monthly fee to use the Virtual Terminal. You only pay a small fee for each transaction you process.

    You’ll be charged interchange plus fees in the card-not-present category with the virtual terminal.

    • This is an average of 2.3% + 25¢ per transaction for credit cards

    • And an average of 0.5% + 25¢ per transaction for ACH payments

    Actual fees will depend on your business type, transaction mix, and other factors.

    You can check our exact pricing for keyed and online transactions here.

    Next steps


    If you don’t have one already, you’ll need a Helcim account to use the Virtual Terminal.

    Sign up for a Helcim account here.

    Once you’re signed up with us, head to the next article on accessing the virtual terminal to get started!


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