Set up bank deposits

Want to receive your hard-earned money quickly and efficiently? Setting up your bank deposits is a crucial step after signing up for a Helcim account.

This guide will walk you through the process of linking your bank account, so you can start receiving payments right away.

In this article

• Link an account using Instant Link

• Link an account by uploading a void cheque

• Understanding deposit timelines and delays

• Next steps

• FAQs

Link an account using Instant Link

The easiest and fastest way to link your bank account is through Instant Link, which utilizes Plaid, a secure financial technology company that connects your bank account to Helcim.

1. Log into your Helcim account and select All Tools from the home screen.

2. Scroll down and select My Business, then Banking.

3. Click on Link bank account.

4. Click on Link bank account again.

5. Click Agree to authorize linking your bank account.

6. Create an account with Plaid or select Continue as guest.

7. Select your bank from the list or search for it.

8. Log in using your online banking credentials.

9. Select a specific account to link.

10. Wait for the confirmation that your account is linked.

Link an account by uploading a void cheque

If you prefer not to use Instant Link, you can also submit a void cheque, bank letter, or direct deposit form to link your account.

1. Log into your Helcim account and select All Tools from the home screen.

2. Scroll down and select My Business, then Banking.

3. Click on Link bank account.

4. Click on Upload document manually.

5. Drag and drop your file or click browse to upload.

Your file will be reviewed within 1-2 business days. You can check back on your Helcim dashboard for an update on the status of your bank account link.

Understanding deposit timelines and delays

After you've processed your first transaction, we'll deposit your funds directly into your bank account.

For our Canadian merchants, it typically takes 1-2 business days for credit card transactions to deposit.

If you're a US merchant, there’s a chance you can receive your money from credit card transactions as early as the next business day morning (before 10am MST) through our Faster Deposits feature.

• Your bank account needs to be on the RTP or FedNow networks to be eligible.

• To check if your bank is eligible, visit the following links:

  • RTP Participating Financial Institutions

  • FedNow Service Participants and Service Providers

Any payments made through ACH (or EFT) typically take 5-6 business days to appear in your account.

Next Steps

Now that you have linked your bank account, you may be wondering when to expect for your first deposit.