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      Linking a Bank Account
      • 21 Jan 2025
      • 2 Minutes to read
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      Linking a Bank Account

      • Updated on 21 Jan 2025
      • 2 Minutes to read
      • Print
      Article summary

      So, you’ve just signed up for a Helcim account and are eager to start accepting payments. Before you do that, though, you’ll need to link a bank account where we can deposit your first batch of funds.

      Let’s walk through the process to make sure your money gets to the right place!

      Instant Link

      The easiest and fastest way to link your bank account is through Instant Link.

      Instant Link utilizes Plaid, a financial technology company that acts as a secure bridge between financial apps and banks.

      Web Browser (Desktop, Tablet, or Mobile)

      1. Sign into your Helcim account

      2. From Home, select All Tools

      3. Scroll down and select My Business

      4. Select Banking

      5. Click Link bank account

      6. Under Instant link with login, click Link bank account again

      7. Click Agree to authorize linking your bank account

      8. Create an account with Plaid, or select Continue as guest

      9. Select your bank from the list, or search for it

      10. Login using your online banking credentials

      11. Your account is linked!

      Mobile App

      There is no way to link a bank account on the Helcim app yet.

      That being said, you can always access your Helcim dashboard on your mobile web browser to link an account. Just follow the same steps provided above!

      Void Cheque

      If you aren’t comfortable accessing your online banking, you can also submit a void cheque, bank letter, or direct deposit form to link an account.

      Submitting a Void Cheque

      1. From Home, select All Tools

      2. Scroll down and select My Business

      3. Select Banking

      4. Click Link bank account

      5. Select Upload a void cheque

      6. Drag a file into the upload box, or click browse to upload

      7. Your file will be reviewed within 1-2 business days

      8. Check back on your Helcim dashboard for an update when the account is linked!

      Accepted File Formats

      The uploader accepts PDFs, JPEGs, or PNGs.

      Next Steps

      Check back on your Helcim dashboard for an update on the status of your bank account link.

      Once your account has been linked, the funds from your settled batches will automatically be deposited there!

      FAQ & Troubleshooting

      What is Plaid?

      Plaid is a financial technology company that acts as a bridge between financial institutions (like banks) and applications (like Venmo, Robinhood, or payments tools like Helcim!). Plaid enables secure and seamless access to users' financial data so they can use these apps effectively.

      How do I get a void cheque?

      Most banks allow you to access and print a void cheque online.

      1. Log in to your online banking account via your bank's website or mobile app.

      2. Navigate to your account details section or look for options like "Direct Deposit Form" or "Void Cheque."

      3. Download or generate a void cheque PDF.

      4. Print it or email it to the party requesting it.

      Tip: Search for "Print Void Cheque" in your bank's help menu if you're unsure.

      How long will my first batch take?

      Your first batch will take slightly longer because of a review we do on new merchant accounts.

      This could look like:

      • 3 business days for credit card transactions

      • 7 business days for ACH payments

      Rest assured, after this initial review period is done, your batches will deposit sooner.

      • 1 to 2 business days for credit card transactions

      • 4 to 5 business days for ACH payments

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