App Download and System Requirements
    • 22 Feb 2024
    • 1 Minute to read

    App Download and System Requirements

    Article summary

    The Helcim Card Reader and Helcim Payments app are compatible with the following devices and operating systems.



    Smartphones/Mobile Devices


    10.15 and higher

    Apple - iPadOS 13.0 and higher

    iPhone - Requires iOS 13.0 and up

    iPod touch - Requires iOS 13.0 and up


    Windows 11 - 64 bit

    Windows 10 - 64 bit

    Android 7.0 or higher

    Android 7.0 or higher

    Space Requirements 

    Space requirements for Mac and Windows is approximately 500 MB

    Approximately 8.5 MB

    Approximately 8.5 MB

    Device and System Compatibility

    Please note that the Helcim Payments App is not compatible with the LG L322DL, Chromebook's or Windows 7/8. If you have a device that isn't listed and have questions about compatibility, please contact the Support team. 

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