Download the App
    • 19 Dec 2023
    • 2 Minutes to read

    Download the App


    Article summary

    The Helcim Card Reader works in partnership with the Helcim Payments app. You will need to download the Helcim app onto your preferred device to begin accepting payments. There are two ways to find and download the Helcim Payments App for your tablet or smartphone device.

    Workstation

    To download the app to your laptop or desktop computer begin by logging into your Helcim account through your browser as usual.

    You can find the app by clicking on App and Download on the left-hand side of your screen once you are logged in.


    app devices in all tools menu

    Now, you can select the version of the app you want to download. The tabs at the top of the screen allow you to review the available options for Desktop Version, Tablet Version, and Smartphone Version.

    To download the Helcim Payments app for your computer, click on the Download App button under Desktop Version.


    use the Helcim Payments App on your computer download screenYou can also find the download files here:

    Open the application that has downloaded to your device and follow the installation instructions.

    Once the Helcim Payments app has finished downloading, it should appear on your desktop. Double click on the app to open it.


    Download for Windows:

    After clicking 'Download for Windows' a file will install, double click on the file to open it


    payments app zip file

    This will open a file in your file explorer

    open file in explorer

    Double click the 'Helcim' file to open the Helcim app explorer


    welcome to Helcim app explorer


    From this window, click 'Install', once the installation is complete, the app will be fully installed on your device. You can find it by search using the search in the bottom left of your screen.


    windows search ui


    Download for Mac:

    After clicking 'Download for Mac, a file will install


    payments app install file


    Double clicking on this will open Mac Finder

    click the app and drag into the folder


    Once at this screen, click and drag in the Helcim app file into the Applications folder 


    click the app and drag into the folder


    Once the file has moved to the Applications folder, open the folder and double click the Helcim App to open it. 

    Tablet or Mobile Phone

    Download through Helcim Account

    You can find the download file by logging into your Helcim Account and clicking on App and Download.

    App Devices menu item in all tools

    Once you're on the page, click on Tablet Version or Smartphone Version to select the version of the app that you want to download.

    tablet version for the Helcim Payments AppSmartphone version for the Helcim Payments App

    You can now select either the Apple App Store or Google Play Store by clicking the buttons on the bottom of the page to visit the app store and download the Helcim Payments app.

    Download through your Device's App Store

    Tablet / Mobile Phone 
    You can find the app in your device's app store or marketplace. If you're using an Android device, open the Google Play Store. If you are using an Apple device, open up the Apple App Store.app store button

    Next, search for the Helcim Payments app. The app will have the Helcim logo as the profile image. Click on the app.


    Helcim Payments App

    Click on Get or Install to add the app to your device. Once the Helcim Payments app has finished downloading, it should appear on either your home screen or the secondary screen of your device. Or click on Open in your app store to access the device.


    Helcim-accept-payments


    Looking to save time on login?
    Set up a user PIN to quickly log in to the Helcim Payments app. You can create your PIN by logging into your account at hsso.helcim.com. Learn more about setting up your PIN here.




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