The Back Office Tools category in the All Tools menu of your Helcim dashboard provides access to tools that help you manage the behind-the-scenes, administrative aspects of your Helcim account.
Helcim’s Back Office Tools
My Business: Manage your merchant accounts, addresses, banking, and more.
Tip: Many of the tools in the Back Office Tools category can also be accessed as side-menu items within the My Business tool, including Equipment, Chargebacks, Bank Deposits, Support Tickets, and Employees.
Employees: Add and manage employee user accounts.
Bank Deposits: View details of your deposits and withdrawals.
Support Tickets: Contact Helcim support for assistance.
Equipment: Order hardware for taking in-person payments.
Chargebacks: Manage chargeback disputes.
App Devices: View and manage devices with the Helcim app installed, and adjust device settings.
.png)
Next Steps
Now that you have a good grasp of the Back Office Tools category, here are some next steps to continue learning how to use the Helcim platform:
Discover other Helcim tool categories: