App Download and System Requirements
- 31 Mar 2023
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App Download and System Requirements
- Updated on 31 Mar 2023
- 1 Minute to read
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Print
The Helcim Card Reader and Helcim Payments app are compatible with the following devices and operating systems.
| Desktop | Tablet | Smartphones/Mobile Devices | |
| Apple/Mac | 10.15 and higher | Apple - iPadOS 13.0 and higher | iPhone - Requires iOS 13.0 and up iPod touch - Requires iOS 13.0 and up |
| Windows/Android | Windows 11 - 64 bit Windows 10 - 64 bit Windows 8 - 64 bit | Android 7.0 and higher | Android 7.0 and higher |
| Space Requirements | Space requirements for Mac and Windows is approximately 500 MB | Approximately 8.5 MB | Approximately 8.5 MB |
Device and System Compatibility
Please note that the Helcim Payments App is not compatible with the LG L322DL, Chromebook's or Windows 7. If you have a device that isn't listed and have questions about compatibility, please contact the Merchant Experience team.
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