- 05 Jul 2024
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App Download and System Requirements
- Updated on 05 Jul 2024
- 1 Minute to read
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Device and Operating System Support
We test and fully support the Helcim Payments Application and hardware on devices that use the following versions of Windows, Apple, and Android operating systems.
Where an operating system is no longer current or a device no longer supports upgrades to the current operating system, then we endeavor to ensure all changes made to the Helcim Payments Application or hardware are backwards compatible.
On devices that do not support the most recent operating systems, we are unable to guarantee that the Helcim Payments Application or hardware will be free of defects or that support of these devices and operating system versions will be ongoing in perpetuity.
Space Requirements
Approximate space requirements for the Helcim Payments Application for different device types can be found below. Helcim will make regular updates to our Payments Application across different devices types that may cause variance from the approximations provided below.
Incompatible Devices
Please note that the Helcim Payments App is not currently compatible with the following devices:
LG L322DL devices
Chromebookâs
Windows devices running Windows 7 or 8