App Download and System Requirements
    • 09 Aug 2023
    • 1 Minute to read

    App Download and System Requirements

    Article Summary

    The Helcim Card Reader and Helcim Payments app are compatible with the following devices and operating systems.

    DesktopTabletSmartphones/Mobile Devices
    Apple/Mac10.15 and higher

    Apple - iPadOS 13.0 and higher

    iPhone - Requires iOS 13.0 and up

    iPod touch - Requires iOS 13.0 and up


    Windows 11 - 64 bit

    Windows 10 - 64 bit

    Windows 8 - 64 bit

    Android 7.0 and higher

    Android 7.0 and higher
    Space Requirements Space requirements for Mac and Windows is approximately 500 MB
    Approximately 8.5 MB
    Approximately 8.5 MB

    Device and System Compatibility
    Please note that the Helcim Payments App is not compatible with the LG L322DL, Chromebook's or Windows 7. If you have a device that isn't listed and have questions about compatibility, please contact the Support team. 

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