App Download and System Requirements
  • 31 Mar 2023
  • 1 Minute to read

App Download and System Requirements

The Helcim Card Reader and Helcim Payments app are compatible with the following devices and operating systems.

DesktopTabletSmartphones/Mobile Devices
Apple/Mac10.15 and higher

Apple - iPadOS 13.0 and higher

iPhone - Requires iOS 13.0 and up

iPod touch - Requires iOS 13.0 and up


Windows 11 - 64 bit

Windows 10 - 64 bit

Windows 8 - 64 bit

Android 7.0 and higher

Android 7.0 and higher
Space Requirements Space requirements for Mac and Windows is approximately 500 MB
Approximately 8.5 MB
Approximately 8.5 MB

Device and System Compatibility
Please note that the Helcim Payments App is not compatible with the LG L322DL, Chromebook's or Windows 7. If you have a device that isn't listed and have questions about compatibility, please contact the Merchant Experience team. 

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