Accept payment through a payment page

Curious about what goes on behind the scenes when a customer pays you through a hosted payment page?

This article will walk you through each stage, from when your customer clicks "pay" to when the payment is confirmed.

In this article

• Sharing your payment page

• Customer payment process

• Payment methods

• Security and data handling

• Next steps

• FAQ

Sharing your payment page

Before your customer can begin the payment process, you'll need to provide them with access to the payment page. Helcim provides several options for sharing your payment page with customers.

Click on a payment page and then the Results tab. There, you’ll see the following options.

Share the link: You can copy the unique link for your payment page and share it with your customers via email, invoices, or other communication channels.

Use a QR code: Helcim can generate a QR code for your payment page, which customers can scan with their smartphones. This is particularly useful for in-person transactions or printed materials.

Add to your website: You can add a ‘Pay now’ button to your website that leads to the payment page using the provided HTML code.

Customer payment process

Once your customer has accessed the payment page, here's how the payment process unfolds:

1. The customer accesses the payment page: They do this by clicking on the link, scanning the QR code, or clicking the ‘Pay now’ button on your website.

2. The customer fills out the page: They fill in the required fields on the payment page, such as their name, email, and any other requested information.

3. The customer enters payment information: They provide their card details for a credit card payment or bank account information for an ACH payment.

4. The customer submits payment: They click the Pay to initiate the transaction.

5. Helcim securely processes the transaction: Helcim's secure system receives the payment information and processes the transaction. This involves verifying the customer's payment details and authorizing the payment.

6. Confirmation: The customer receives a confirmation message on the payment page, indicating whether the transaction was successful.

7. Funds are transferred: If the transaction is approved, the funds are securely transferred to your bank account within the designated timelines.

Payment methods

Helcim Payment Pages support a variety of payment methods to provide flexibility for your customers:

• Credit/Debit cards: Accept all major credit and credit-enabled debit cards (Visa and Mastercard debit).

• ACH payments: Allow customers to pay directly from their bank accounts using ACH (Automated Clearing House) transfers.

Security and data handling

Security is a top priority at Helcim. We employ robust measures to protect sensitive payment data and ensure secure transactions:

• PCI DSS compliance: Helcim is certified as PCI DSS compliant, adhering to the highest industry standards for handling credit card information.

• Data encryption: All payment data is encrypted during transmission and storage to prevent unauthorized access.

• Fraud prevention: Helcim utilizes fraud prevention tools to detect and prevent fraudulent transactions, protecting both you and your customers.

Next steps

Ready to start processing payments with Helcim Payment Pages?

• Create your first payment page: If you haven't already, head over to the Payment Pages section in your Helcim account and create a page to start collecting payments.

• Share your payment page: Once you've created your page, share it with your customers using the methods outlined in this article.

• Manage your payment pages: Learn more about editing, duplicating, or deleting your payment pages.

• Website integration: Add your payment page to your website for a more integrated payment experience.