Set up an online store with Helcim Online Checkout

Your business location is pre-filled based on information from your sign up application. However, these fields can be edited to reflect new changes.

Your contact information is also pre-filled with the information you provided during your sign up, but can also be edited.

• Add your business hours by clicking on Add Store Hours.

• In the pop-up, click the toggles for each day your store is open

• Click on the clock icons to adjust your operating hours for each day

Once you have added your business hours, click Save to be brought back to the main screen and then Continue to proceed to the next section.

You will need to have a Return Policy to activate your Online Checkout. To make things easier for you, we provided a template you can use and edit. To use it, click on Use Template.

While not required, it’s best to have a Shipping Policy on hand if you are planning to ship your products to customers to protect your store. Click on the toggle to expand a text box where you can enter your shipping policy.

We also provide a Shipping Policy Template that you can use and edit by clicking Use Template.

A Privacy Policy is not required by Helcim to activate your checkout, however it is important to have one since you are using your customer's information for billing and shipping. Click on the toggle to expand a fillable box.

Helcim does not offer a template for privacy policies because they are an agreement between you and your customers, and will vary depending on how you use your customer's data.

• Click on Add Region. Your Shipping region will be pre-selected as the country you are located in. You can click on the drop-down to change this.

• Then, click Add Shipping Method.

• Enter the name of your shipping method (e.g., Regular, Express).

• Choose between Charge by Weight or Charge by Order Price, and input the range and rate.

• If you’d like to add multiple rate ranges for a shipping method, select Add new rate

• If you’d like to add another shipping method, select Add Shipping Method

• Hit Save.

You can add multiple regions and shipping methods.

You can offer free shipping by toggling Offer Free Shipping on and entering a minimum order amount. To offer free shipping on all orders, set the minimum order amount to $0.00.

You can make changes through the Checkout Details tab in your Store Settings.

• From your Online Checkout dashboard, select View Settings.

• Select Checkout Details.

• Click the 3 dots for the region you would like to change and select Edit or Delete.

Set your store’s preparation time (how long it takes you to prepare an order).

Select your preferred time interval between each order pick-up (e.g. 30 minutes).

You can set an Order Limit for the number of orders in a given time interval. Leaving this value at 0 will allow for an unlimited number.

Enable this to allow customers to place orders in advance and specify the number of days.

This feature can be toggled on to let your store accept tips at checkout. Tip options can be based on a percentage or dollar value, and you can set recommended and default amounts.