Customize your online store with Helcim Online Checkout

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Your online store is an extension of your brand! Now that you've set up the basics, it's time for the fun part: customizing the look and feel.

This article will guide you through changing your store's design, from brand colors and logos to adding promotional banners and social media links. Let's make your store uniquely yours!


In this article


Understanding your store domain name


  • Your store needs an address on the web. By default, your domain name is your DBA (Doing Business As) based on your sign up application with the extension .helcim.app (e.g. your-business-name.helcim.app).

  • If you would like to update the ‘your-business-name’ part of your domain name, please contact our Support team at help@helcim.com or call 1-877-643-5246.

  • You cannot remove the .helcim.app from the domain name, but the subdomain can be updated.

For example, business-name-ltd.helcim.app might be updated to business-name.helcim.app or businessname.helcim.app.

Accessing customization settings


  • To start customizing, you'll first need to get to the right place in your Helcim account.

  • In your Online Checkout settings (found under All Tools > Online Checkout > Viewing Settings), navigate to the Store Design tab.

  • Click on Customize to open the store designer.

Customizing store style


This is where you get to play with the visual elements of your store to match your brand. You'll find these options under the Style tab in the customization menu.

  1. Brand Color: Select a primary color for your store that aligns with your business branding.

  2. Logo: Upload your business logo here (max 1 MB). This will typically appear in your store's header.

  3. Cover: Add a cover image (max 1 MB). This is often a larger banner image at the top of your store.

  4. Grid Layout: You can select how you want your products to appear by toggling Grid Layout on. Disabling this will display your products in the default List view.

Adding store content


Beyond the basic style, you can add more information and links. Switch to the Content tab in the customization menu to find these options:

  • Banner: You can add a banner to inform your customers about promotions, special offers, and notices.

  • About Us: If you want to add information about your store, you can do so in the About Us section. This is a great place to share your story or what makes your business special.

  • Social Media Links: You can also link your social media accounts to your website by toggling Social Media Links on and entering your profile URLs.

Saving and viewing your design


Once you’re happy with how your store looks, click Save to apply your design changes.

To see how your customizations look, select Publish Store. Once the store is live, you can select Preview Store to view it.

Next steps


Your store is looking great with its new design! Now, it's time to fill it with your products.

Head over to our guide on how to add products and publish your online store.


FAQs

What are the recommended sizes for logos and cover images?

While specific pixel dimensions can vary based on your image, aim for a clear, high-quality logo that’s under 1 MB in size.

For cover images, a landscape orientation generally works best, as long as it’s also under 1 MB in size.

Can I change my store design after I publish?

Absolutely! You can return to Online Checkout > Store Settings > Store Design and click Customize to make changes anytime. Just remember to Save or Publish your updates again.

Where does the 'About Us' information appear?

The 'About Us' content is typically displayed on your store's main landing page or on a dedicated section, helping customers learn more about your business.