Updating Banking Information
  • 27 Sep 2022
  • 1 Minute to read

Updating Banking Information


To view the bank account information select the My Business icon and then Banking.my business bank accountsIf you have not yet linked a bank account you will see a message asking you to Link Your Bank Account.link your bank account

You have two options to add your banking information, you can either Instant Link with Login using Helcim's Plaid Integration, or you can Upload a Void Cheque. The instant link process is the fastest way to add your banking information your Helcim account.

Instant Link with Login

You can link your bank account information using Plaid, to get started click on Link.
instant link with login
Next, click Agree to authorize linking your bank account.
Helcim uses plaid to link your bankYou can now select your bank from the list of institutions, or search for it using the search bar.
list of banking institutionsThen login using your online banking credentials to link your account.
link your bank accountYour bank account will now be linked to your Helcim account.

Upload a Void Check

To get started, click on Upload a Void Cheque to select that tab, then drop a file or click to upload a file with your banking information.upload a void chequeYou can add a PDF, JPEG, or PNG file of your banking information. This information will be verified and linked within 1-2 business days.

If your file is uploaded successfully you will see this message confirming that your file has been received and the Helcim Team is now reviewing your information.void cheque or bank letter uploadedYou will now see the status as Uploaded - In Progress until the document has been reviewed.

Once your bank account is reviewed and approved its status will show as Verified in your account. If you have uploaded multiple bank accounts you can also check which account is set as your Default Business Billing account on the Bank Accounts page.

Separate bank accounts
If your business requires separate bank accounts for withdrawals and deposits, or additional customization options, please reach out to the Helcim Merchant Experience Specialists for additional details



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