By clicking on an existing invoice within the Invoices section of your Helcim Commerce account, you can perform a variety of actions including view online, print, create PDF, send email copy, duplicate the invoice, send pay now email, or process a payment.
If you select Send Pay Now Email an email will be sent to remind your customer that they have an outstanding invoice. This email will include a link to their invoice with a Pay Now button so they can easily make a payment.
This option will be available if the invoice is in DUE status. Sending an Pay Now Email will send the customer an invoice that includes a Pay Now button making it easy for your customers to complete their payment.
Click on Send Pay Now Email to open the email options. The form will auto-populate with the customer's information that is saved in the customer profile or invoice. You can click through the text boxes to edit the To, From, Subject, and Email Body fields. Once you are happy with the content for the email, click on Send in the top right-hand corner of the screen.You will see a confirmation message pop-up in the top right-hand corner of your screen confirming the message has been sent. Below is an example of the email your customer will receive.When your customer clicks the "Pay Invoice" button in the email they will see a copy of their invoice that includes three different action items, including the Pay Now button.
Pay Now Buttons for Hosted Payment Pages
To view the support article for how to create a payment page from a template, click here.
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