Connecting a Printer to Your Helcim Account
- 03 Apr 2024
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Connecting a Printer to Your Helcim Account
- Updated on 03 Apr 2024
- 1 Minute to read
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ZP-5809 Printer Depreciation
In our ongoing commitment to cost-effective solutions for small businesses, we have deprecated the ZJ-5809 Lightweight Thermal Printer as of 2023. We will still be offering support and troubleshooting assistance for merchants to use. In line with this, we are excited to introduce the Helcim Smart Terminal as a comprehensive and streamlined POS solution, including built-in printed receipt functionality. You can now order the Helcim Smart Terminal on your Helcim dashboard.
Below you will find an overview of the printers that are currently compatible with Helcim Payments and details on which types of businesses they will work best for.
While there are many similar models of printers to the ones listed below, only the specific models listed below are compatible with the app, we cannot guarantee compatibility with any other models.
| Printer Options | ZJ-5809 Lightweight Thermal Printer | Bluetooth Star Micronics TSP143IIIBi | Star Micronics TSP143IIILAN | Your Existing Desktop Printer |
|---|---|---|---|---|
| Works for Helcim Payments App Mobile and Tablet Users | Yes | Yes | Yes | No |
| Works for Helcim Payments App Desktop Users | Yes | No | Yes | Yes |
| Works for Helcim Web Browser Users | No | No | No | Yes |
| Connection Type | Bluetooth for mobile devices and tablets, or USB for desktop users | Bluetooth | WiFi | WiFi or USB |
| Cash Drawer Connection | Manual open, not linked to printer | Automatic open when printing receipts | Automatic open when printing receipts | Manual open, not linked to printer |
| Paper Rolls | Available for purchase from Amazon, Staples, or a similar office supply store | Available for purchase from Amazon, Staples, or a similar office supply store | Available for purchase from Amazon, Staples, or a similar office supply store | Standard 8.5 x 11 paper |
| Recommended For | Affordable, mobile printing of paper receipts | Printing large numbers of receipts or printing receipts in quick succession | Connecting multiple devices to one printer and businesses with high volume printing needs | Businesses that print invoices or don't need to print receipts regularly |
Existing Desktop Printers:
If your desktop printer is connected to your device via USB, or on the same Wi-Fi network, it will automatically appear as an option when you print a receipt through your desktop helcim app.
If your desktop printer is connected to your device via USB, or on the same Wi-Fi network, it will automatically appear as an option when you print a receipt through your desktop helcim app.
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