We know taxes aren’t the most thrilling topic, but setting them up correctly in your Helcim account is crucial. This ensures that the correct taxes are applied to your transactions, which is essential for accurate accounting and reporting.
Let's tackle setting up taxes together, and you'll be accepting payments in no time.
In this article
Default tax settings
Helcim automatically calculates taxes on orders and purchases, unless a product is marked as tax-exempt. The billing address determines the applicable taxes, so you'll need your customer's address in the system for accurate calculations.
Helcim has default tax settings for Canada and the US at the federal, provincial or state levels. We do not provide the ability to add local level taxes, such as for specific counties or cities within provinces or states. |
Editing existing tax regions
If you have tax percentages that differ from the defaults, you may need to edit the existing tax regions. To do so, follow these steps:
Go to All Tools > Settings
Under the Merchant Account Settings category, select Taxes.
Select the tax region you want to edit (e.g. Canada).
Edit the tax settings at the country level by modifying the Country, Tax Name, and Tax Rate.
If you need to edit tax settings on a provincial or state level, click on State/Province Taxes on the left-hand side of your screen.
From here, you can edit the State or Province, Tax Name, Tax Rate, and how it is calculated for each region.
Click Save to apply your changes.
Adding tax regions
If you need to add taxes for a different country besides Canada or the US, follow these steps:
Go to All Tools > Settings
Under the Merchant Account Settings category, select Taxes.
Select Add Tax Region.
Select a Country, add a Tax Name, and enter a Tax Rate.
Click Save to add your tax region.
Next Steps
Now that you've set up your taxes, you're well on your way to accepting payments! Next, let's get you set up with what you need to process transactions.
What’s next?
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FAQ & Troubleshooting
Why do I need to set up taxes in Helcim?
Setting up taxes ensures that the correct sales tax amounts are added to your customer's purchases. This is essential for accurate record-keeping, reporting your sales to the appropriate tax authorities, and staying compliant with tax laws.
Does Helcim automatically handle all my tax compliance?
Helcim helps you calculate and apply sales taxes to your transactions. However, you are responsible for understanding and meeting your specific tax obligations, including filing and remitting taxes to the correct authorities.
How do I add a new tax rate for a specific region?
You can add a new tax rate by going to All Tools > Settings > Merchant Account Settings > Taxes and following the steps outlined above.
Can I add local taxes, such as county or city taxes?
No, you can only adjust taxes at the federal, state, or provincial levels for Canada and the US.